How Presence Health cracked the code on telehealth

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Critical care nurse Yvonne Kriston is monitoring a patient in the ICU at one of Presence Health’s 11 hospitals when her pager buzzes with an alarm from another hospital: “Holy Family: Code Blue!” To Kriston’s left, two critical care nurses survey their array of six computer screens. They pull up the elderly male patient’s vital signs on one and, via a camera in his room, zoom in on him on another as he’s tended by three nurses and a respiratory therapist.